ITS Technologies & Logistics

CSR Equipment Controller

US-GA-Garden City
Type
Regular Full-Time

Overview

ITS ConGlobal is North America's largest full-service supplier to the intermodal industry. ITS ConGlobal provides equipment repair, maintenance, storage and redistribution services to global shipping and leasing companies. ITS ConGlobal is also a leading retailer of standard and modified equipment in new and used condition to consumers, corporations, and government and military institutions.

Responsibilities

Assist with yard dispatch functions including high volume telephone and in person communication with customers and drivers, data entry, photocopying, file management, equipment management including checking drivers in and out at dispatch window.

Qualifications

Receives instructions from the Manager of Administration/Operations and/or General Manager,

regarding job duties.

Maintain accurate records of customers’ equipment inventory and relevant activities.

Develop and maintain effective, professional communications with customers.

Maintain accurate records of all inbound and outbound equipment

Input repair estimates for Owner of equipment

Obtain requisite approvals from Leasers and/or Owners

Schedule equipment surveys

Adjust repair estimates per instructions from surveyor/owner/leaser

Update TEC when equipment is repaired

Prepare billing paperwork for repaired units daily

Responsible for monthly storage and handling billing reports

Coordinate scheduling of on-hires with yard supervisor

Work with shop supervisor to prioritize equipment repair

Update TEC system with sales equipment repairs and movement

Responsible for special projects as may be required.

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