Customer Service Representative/ Equipment Control Clerk (South Park)

Job Location US-KY-Louisville
Regular Full-Time


ITS ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record.  We’re currently seeking a Customer Service Representative/Equipment Control Clerk.


We are seeking detail – oriented individuals whose primary focus is on safety and productivity. 


Customer Service Representative/Equipment Control Clerk

  • Maintains accurate records of all inbound and outbound equipment
  • Inputs all redelivery information of equipment from customers
  • Inputs all release information of equipment from customers
  • Develops and maintains effective, professional communication with customers
  • Maintains accurate records of customers’ equipment inventory and relevant activities
  • Works closely with outside truck drivers dropping off or picking up equipment
  • Communicates with truck drivers, dispatchers, and customers daily via email and phone
  • Checks customer websites to make sure equipment is supposed to come to the depot

This is an exciting time at ITS and we’re growing our team!  We offer full time employees the following; career growth, competitive compensation, benefits, 401K & vacation.



  • Must have a high school diploma or equivalent education
  • Should be computer literate familiar with Microsoft software
  • Energetic and customer driven
  • Good organizational skills
  • Effective verbal and written communications
  • Courteous customer communication skills
  • Must have a valid driver’s license
  • Consistently exhibits satisfactorily levels of performance

All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin. 


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