Senior Field Technician

ConGlobal is looking for a Senior Field Technician to help us scale our technology operations. As a member of our Implementation and Deployment Services Team, you will be integrally involved Deploying and Supporting our cutting-edge Technology Systems.

ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we’ve kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services and technology to meet ever-evolving needs.

 We have a passion for innovation and continue to lead out in developing products that enhance our operations, unlock new markets, and disrupt the status quo.

As a Senior Field Technician, you will serve our internal and external customers by installing, commissioning, and supporting our Advanced Solutions Technology Systems.

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Responsibilities:

• Quickly Achieve Technical Proficiency of all ConGlobal Advanced Solutions for Installation, Implementation, Deployment, Testing Trouble Shooting, Servicing and Supporting
• Install, Deploy, and Commission new automated systems per project plans, working closely with ConGlobal Project Manager and Customer site personnel.
• Manage field team and activities, leading and training new team members.
• Communicate with clients to explain complex issues, when required
• Install and supervise the installation of conduit, control cabinets, control boxes, mounting brackets and various devices including cameras, gate arms, traffic lights, sensors, servers and related equipment, bracketry.
• Diagnose and resolve software, electrical, electronic, computer and hardware problems as they arise.
• Utilize a variety of hand tools and power tools as required.
• Pull, route, or label CAT5, CAT6 cable and other wiring, cabling.
• Repair related poles and towers to resolve cable issues.
• Conduct thorough inspections of cable lines to ensure the system is working correctly
• Positive Customer Interactions.
• Timely submittal of reports, and expenses.
• Always pursue the lowest cost way to effectively run the business and schedule travel.
• Implement engineering changes as required.
• Draft and submit internal facing reports.
• Positive Customer Interactions.
• Record data as required by development engineers.
• Book Travel and record time
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Qualifications:

• 10+ years of applicable field experience
• 5+ years of applicable field experience leading a team
• Extensive knowledge and utilization of hand tools and power tools
• Expertise in pulling, routing, labeling and terminating CAT5, CAT6 cables, COAX cable
• Knowledge of Microsoft office and willingness to learn various business computer systems as required.
• Understanding and adherence to safety guidelines.
• Willingness and desire to learn and grow while paying attention to detail.
• Ability to work overtime and weekends.
• Valid US Driver’s License
• Authorized to work in the USA without Visa sponsorship.

Nice to Have:

• Technical Degree in a related field
• Previous experience field installing, deploying, repairing equipment and systems.
• Knowledge of fiber optic cabling
• Background in IT networking
• Experience and/or understanding of Technology Systems and Componentry.
• Experience and/or understanding of basic mechanical and electrical systems.
• Working Knowledge and understanding of electrical schematics and mechanical drawings.
• Knowledgeable of NEC guidelines
• Experience and certification for operating equipment IE: scissor lifts, forklifts, boom lifts

Travel: Willingness and Ability to travel 75+ % of time

Location: Fort Worth, Texas