Ramp Manager

ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we’ve kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services and technology to meet ever-evolving needs.

We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo.  Multi-modal expertise. Operations across the U.S., Mexico, and Costa Rica. The largest depot terminal network in North America. Industrial operations insights. Specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.

Our application of and access to new smart, connected, and living technologies will provide supply chain resiliency with safety, service, and a platform for growth, unlike other single service providers.

We are located at 650 Hammond Way Milpitas, California 95035 United States 

As a Ramp Manager at ConGlobal, you will lead and manage a complex ramp operation with a focus on safety, administration, maintenance, train performance, productivity, and hands-on involvement in all aspects of the railyard. In this critical role, you will drive operational efficiency while ensuring safety and compliance with company policies. You will also be responsible for leading, developing, and retaining a high-performing team, fostering collaboration between ConGlobal and local railroad officers, and managing KPIs to optimize ramp operations.

Key Responsibilities:

• Lead ramp operations to ensure adherence to safety protocols, productivity standards, and timely execution of tasks.
• Ensure KPIs (Key Performance Indicators) such as on-time performance, productivity rates, safety compliance, and cost management are met consistently.
• Take full accountability for overall P&L (Profit and Loss) responsibilities within the ramp operation.
• Develop and enhance employee engagement, retention, and development strategies for ramp staff.
• Build and maintain strong collaborative partnerships between ConGlobal and local railroad officers to ensure effective communication and operations.
• Serve as the key point of contact between ConGlobal and customers, ensuring customer satisfaction and operational transparency.
• Enforce and uphold ConGlobal rules, regulations, and policies, maintaining a safe and compliant working environment.
• Address any violations promptly and administer disciplinary actions when necessary with care and professionalism.
• Monitor, approve, and manage terminal purchases, ensuring they align with budget expectations and financial targets.
• Oversee and approve weekly time & attendance data, ensuring accuracy and timely submission.
• Collaborate with Talent Acquisition to ensure the ramp is fully staffed with qualified individuals.
• Own and manage the training and orientation process for all employees, ensuring they are set up for ongoing success.
• Provide detailed ramp metrics and reports as needed to support operational decision-making.
• Perform other administrative and non-administrative duties as assigned to support the success of the ramp operations.

• Minimum 3-5 years Intermodal, transportation, logistics or supply chain management experience
• 1-3 years leadership experience
• Leads terminal to ensure KPIs are met, train performance including: Lifts per Hour & Cost per Hour, etc.
• This position is a "Working Manager" role that would require you to workout doors and stand for long periods at a time.
• Accountable for overall P&L responsibilities
• Develops and drives existing staff to enhance engagement & retention within the terminal
• Builds collaborative partnerships between ConGlobal and local railroad officers
• Acts as key point of contact between ConGlobal and our customers
• Enforces and upholds all ConGlobal rules, regulations, and policies
• Approaches violations with care and administers disciplinary actions when required
• Monitors and approves terminal purchases for payment & manages purchases within budget
• Approves weekly time & attendance and ensures data is accurate and timely
• Partners with talent acquisition to ensure the terminal is fully staffed
• Owns the training and orientation process of all employees to ensure their ongoing success
• Provides terminal metrics & reports as needed
• Other duties as assigned (administrative & non-administrative)
• Willingness to work in varying weather conditions
• Must pass a pre-employment background verification, physical and drug screening
  • • The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. Use of cannabis is strictly prohibited. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen. 
• Open availability

We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more. If you're a motivated leader with a focus on safety, efficiency, and team development, we encourage you to apply!