Operations Manager

ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We’re currently seeking an Operations Manager to join our team.

📍 Location: 329 Bethel Avenue Aston, Pennsylvania 19014 United States

As the Operations Manager, you will be responsible for leading the day-to-day operations of the ramp staff, with an emphasis on safety, performance, and productivity. You will coordinate and prepare railcars for loading and unloading, verify inbound and outbound train numbers, and manage the movement of ramp crews. In addition, you will identify operational challenges, solve problems to ensure an efficient flow within the terminal, and ensure compliance with all rules, regulations, and policies. Your leadership will drive staff engagement and retention, while you also coach staff on safety matters. Other duties will include administrative tasks, staff scheduling, and ensuring effective communication within the team.

Key Responsibilities:

• Lead and manage daily operations, ensuring a safe, productive, and efficient work environment.
• Coordinate and prepare railcars for loading and unloading.
• Verify numbers on all inbound and outbound trains, ensuring accuracy and compliance.
• Manage ramp crew movements to ensure timely and efficient operations.
• Identify operational issues and implement problem-solving techniques to maintain workflow efficiency.
• Enforce safety regulations and policies, providing on-the-spot coaching for any violations.
• Promote employee engagement and retention by fostering a positive and collaborative work environment.
• Perform both administrative and non-administrative duties as required, including reporting, staff training, and scheduling.

Requirements

• 3+ years leadership experience
• Exceptional organizational, multi-tasking and time management skills
• Excellent communication skills are mandatory
• Proficient in Outlook and MS Office suite of products
• Strong Work Ethic
• Open availability
• Willingness to work in varying weather conditions